1. How can I contact Ersaly? 

You can reach out to us via email using the form on our website or directly at [email protected].

Additionally, you can connect with us on

WhatsApp at +1 (805) 622-0571.

2. Where is Ersaly’s main office located?

Our main office is in Dubai and Iran

Iran: Mashhad - Armitaj Tower - No 205

Dubai: specifically at 30th St – Al Warqa 4 – No 102 – United Arab Emirates.

3. Which countries do you serve? 

We have agents and delivery services in several countries, including the United States, United Kingdom, UAE, Australia, Canada, Japan, Germany, Switzerland, Sweden, China, India, France, Russia, Italy, Spain, Qatar, and Saudi Arabia.

4. What payment methods do you accept? 

Ersaly accepts various payment methods, including credit cards, PayPal, and bank transfers.

5. What is your return policy? 

We want you to be completely satisfied with your purchase. If you’re not, you can return eligible items within 3 days of delivery. Please check our Returns & Refunds page on the website for detailed instructions.

6. How do I track my order? 

Tracking your order is easy! Simply log in to your Ersaly account, go to the “Order History” section, and click on the tracking number associated with your order. You’ll get real-time updates on the status of your shipment.

7. How do I track my order? 

Tracking your order is easy! Simply log in to your Ersaly account, go to the “Order History” section, and click on the tracking number associated with your order. You’ll get real-time updates on the status of your shipment.